Leadership

Transactional vs transformational leadership: Which is best?

Leadership can make or break an organisation

But, how do you know which leadership style is right for you? Or more importantly, the people you lead...

Effective leaders are able to inspire, motivate and create lasting change. They're not just focused on achieving goals, but rather, helping teams navigate challenges and foster the growth of the organisation. 

However, not all leadership styles achieve these goals in the same way. Some prioritise clear structures and accountability, while others drive engagement and innovation.

Transactional leadership and transformational leadership are two widely adopted approaches, each with their own set of strengths and weaknesses.

In this blog, we’ll help you understand these styles of leadership with clear comparisons, definitions and practical insights.

 

Transactional leadership

Transactional leadership vs transformational leadership: What’s the difference? 

Broadly speaking, all leaders do the same thing

Whether you’re leading an organisation, a classroom or even a kitchen, leadership principles remain similar. 

Your goal is to be a role model for your team. Helping them achieve the impossible, together. 

Transactional leadership and transformational leadership are two commonly adopted styles for guiding teams, however they’re not mutually exclusive. 

Transformational leaders are both motivating and inspiring. They encourage their team in ways beyond monetary gain and rewards. This leadership style works best with closer supervision. 

Transactional leadership focuses on rewards for achieving specific goals and working hard. This can be practical for organisations because they’re able to set specific targets and reach them efficiently. 

Here's a useful table of comparison: 


A table of comparison

Transactional Leadership

Motivation is driven by the pursuit of external rewards

Leadership actions respond to immediate, practical demands

Fixed beliefs and values guide how the workforce operates 

Clear authority lines exist, and individuals handle responsibilities within defined roles

Leaders are trained to meet current organisational needs

Transformational Leadership

Motivation stems from personal values and a deeper sense of purpose

Leadership begins internally, with actions rooted in self-awareness and integrity

Beliefs and values are openly discussed, evolving through dialogue and mutual respect 

Individuals at all levels take ownership of their personal development and self-improvement

Future leaders are supported to grow in alignment with their unique goals and aspirations

Common Questions

 

 

How is management different to leadership? 

One common misconception is that management and leadership are two sides of the same coin. However, this couldn't be further from the truth. 

The difference between management and leadership is not dissimilar to that between transactional and transformational leadership. 

Writing in Harvard Business Review, John Kotter stated that: 

"... leadership and management are two distinctive and complimentary systems of action. Each has its own function and characteristic activities. Both are necessary for organisational success."

For the purpose of this leadership learning process, we will distinguish between the two terms as follows:

Management is about doing the right things

Leadership is about doing things right

Consequently, one of the challenging elements of any leadership role involves determining the right balance between being transactional (managing) and transformational (leading). 

It's challenging because the balance may vary depending on a number of variables and accountabilities. This is why, as a leader, you need to be highly adaptable. 

transformational leadership

What is an example of transactional leadership?

Picture a sales team in the corporate world. Typically, a Sales Manager will set specific targets for the employees to achieve every month. If the sales representatives meet or exceed targets, they’re given a bonus, if not, they get reduced commission. 

This simple but effective leadership style of rewards or lack of, helps keep the team focused on meeting the primary objective.

 

What are the pros and cons of transactional leadership?

Pros

Clear expectations: Team members know exactly what is expected of them and what they will receive in return

Efficiency: This style can drive effective performance by setting measurable, clear goals 

Accountability: Leaders and employees are held accountable for meeting specific standards and outcomes

Cons

Limited creativity: Focus on specific goals can stifle creativity and innovation 

Short-term focus: Emphasis on immediate results can overlook long-term goals preventing innovative thinking 

Employee motivation: Over-reliance on rewards and punishments can lead to a lack of intrinsic motivation among employees 

Pros of transformational leadership

 

 

What is an example of transformational leadership?

Transformational leadership can often be found in the education sector. Consider a principal at a school who encourages teachers to develop new and creative teaching methods. This principal inspires the staff by sharing a compelling vision of student success. 

The teachers feel motivated to go beyond the basics because they are part of a larger mission to improve the students' future.

You can also find our in-depth resource and downloadable pdf on transformational leadership here. 

 

What are the pros and cons of transformational leadership? 

Pros: 

Increased engagement: Employees often feel more connected and committed to the organisation's goals

Innovation: Transformational leadership encourages creative thinking and problem-solving 

Personal growth: Focuses on the development and empowerment of employees 

Cons: 

Resource intensive: Requires time and effort to inspire employees and motivate team members 

Risk of burnout: Leaders may overextend themselves trying to maintain high levels of engagement 

Uncertainty: Employees might feel uncertain if the vision isn’t clearly communicated or if they feel they lack the skills to achieve the primary goals

Difference between transactional and transformational leadership

 

Can a leader be both transformational and transactional?

As mentioned previously, these two widely adopted leadership styles are not mutually exclusive. 

In fact, when choosing between transactional or transformational, many leaders believe that a combination of both will be most effective for their employees long term.

What are the benefits of combining both styles? 

Adaptability: Leaders who integrate both styles are far more adaptable depending on their situation. For example, they may decide to utilise a transactional leadership style for routine tasks, allowing them to meet deadlines quickly, then switch to a transformational leadership style for strategic initiatives. 

Organisation Balance: By blending both styles, leaders can ensure that the employees remain efficient in their typical day-to-day tasks while staying innovative and prepared for any future challenges. 

Enhanced Motivation: Team members may feel more connected to leaders who mix their approach. They are clear about what is expected from them and feel connected to the larger organisation's purpose. 

 

Mixing both leadership styles doesn’t necessarily mean sunshine and rainbows for an organisation though, it can also present several challenges like: 

Conflicting demands: Balancing the structured, outcome-driven approach of a transactional leader with the flexibility of a transformational leader may create conflicting demands. Team members may struggle to understand whether they should prioritise innovative thinking or adherence to rules. 

Mixed signals: Switching between leadership styles is difficult. In doing so, leaders may send mixed signals to their team leading to overall confusion and uncertainty around expectations.

Resource intense: Implementing both styles effectively takes time and effort. Developing clear transactional systems (like rewards and punishments) while maintaining inspiration and personal engagement can be draining. 

 

Can a leader be both transformational and transactional

How Insights can help enhance leadership

Choosing between transactional and transformational leadership depends on your unique situation and the needs of your team.

If your organisation requires strict adherence to rules and efficiency in meeting short-term goals, transactional leadership might be the way to go.

On the other hand, if fostering innovation, long-term growth, and employee engagement is your priority, transformational leadership could be more effective.

Often, the best approach is a combination of both styles, tailored to fit the specific challenges and opportunities your team faces.

At Insights, our learning and development (L&D) programs are designed to help people become self-aware leaders and choose a leadership style that suits their needs and the needs of their team. By understanding your personal strengths and areas for growth, you can adapt your approach to lead more effectively. 

If you’re looking to become a more effective leader and learn more about transformational leadership specifically, download our comprehensive eBook here. 

Insights Discovery is an L&D training system that creates high-performing teams by enhancing awareness and workplace relationships. Using a memorable four-colour model to illustrate different behavioral styles, it creates a common language that connects colleagues across geographical and cultural boundaries, fostering collaboration, driving productivity and transforming workplaces.  

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